1. Who we are and how to find us
The controller of your personal data collected via the website at www.led-labs.eu is Led Labs S.A. with its registered seat in Kraków (address: ul. Zakopiańska 2C, 30-418 Kraków), entered into the register of entrepreneurs of the National Court Register kept by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division, under the number: 0000988995, having Statistical Number: 360837680 and Tax Identification Number: 6793108450 (hereinafter referred to as: „Controller” lub „Led Labs” lub „We”).
For all matters concerning the protection of your personal data, you can contact us by e-mail: info@led-labs.pl
2. How and why we process your personal data
ONLINE STORE CUSTOMERS
If you are a customer of our online store, we process your personal data in order to perform the concluded contract and to fulfill our accounting and tax obligations, as well as other obligations under consumer regulations (e.g., processing complaints).
The legal basis for the processing of your personal data is therefore Article 6(1)(b) of Regulation (EU) 2016/679 of The European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as: „GDPR”), (ie. „processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”) and Article 6.(1)(c) of the GDPR (i.e. "processing is necessary for compliance with a legal obligation to which the controller is subject”).
RECIPIENTS OF PURCHASED PRODUCTS
If you are the person designated as the recipient of the products purchased by customers of our online store (sometimes a customer designates a family member, neighbour, doorman, employee, etc. as the person who will pick up the products he or she has ordered), the processing of your personal data is based on Article 6(1)(f) of the GDPR, i.e. the legitimate interest of the controller of personal data (i.e. „processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party”).
This legitimate interest is our willingness to perform the contract with the customer who indicated you as the recipient of the purchased products. We assume in good faith that the customer has agreed with you before providing us with your data, or that collecting parcels is part of your job responsibilities. We conclude that by processing your data in the manner described here, we do not do it for purposes other than those for which our customer obtained it from you.
CONTACT
By contacting us you provide us with your personal data, including the data contained in the body of your correspondence, in particular: your name and e-mail address or telephone number. Providing this data is voluntary, but necessary to contact us.
The legal basis for processing your personal data that you provide by contacting us is Article 6(1)(f) of the GDPR (i.e. „processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party”). This legitimate interest is the contact with customers of our online store and the willingness to answer questions asked by those interested in our services and the rules of our online store.
We also use the tawk.to tool provided by tawk.to Inc. based in the U.S. If you contact us by means of it with your separate consent (expressed in a conclusive manner, i.e. by providing us with your data within the framework of the chat we are running), we may process your personal data in order to answer your questions and for marketing purposes (e.g. to offer you relevant products or services). The legal basis for the processing of your personal data is Article 6(1)(a) of the GDPR (i.e. „the data subject has given consent to the processing of his or her personal data for one or more specific purposes”) in connection with Article 10(2) of the Act of 18 July, 2002 on Providing services by electronic means (i.e. Commercial information shall be considered solicited, if the recipient has expressed his/ her consent to receive such information, in particular, he/ she has made available for the purpose of such receipt an electronic address that identifies him/her)).
NEWSLETTER
If you are a subscriber to our newsletter, we process your personal data in order to send it to you, with your consent. The newsletter may contain paid promotion, commercial offers, industry information and advertising.
The legal basis for processing your personal data is Article 6(1)(a) of the GDPR (i.e. „the data subject has given consent to the processing of his or her personal data for one or more specific purposes”).
You can withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
OTHER USERS OF THE WEBSITE (OPERATIONAL DATA)
We process the data of each user of our website characterizing the way they use of our website (these are the so-called operational data). This processing includes the automatic reading of a unique identifier identifying the telecommunications network termination or data communications system you are using (i.e. your IP address), as well as the date and time of the server, information about the technical parameters of the software and the device you are using (e.g. whether you are using a laptop or a phone when browsing our website), and the location from which you are connecting to our server. We may use this information for market research purposes and to improve the performance of the website. The data recorded in the server logs are not associated with specific persons using the website. The server logs are only auxiliary material used to administer the website.
The legal basis for the operation of operational data processing is Article 6(1)(f) of the GDPR (i.e. „processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party”). This legitimate interest is to enable diagnostics of website errors and improve website quality.
3D CONFIGURATOR
The site provides a tool for users to design personalized LED lighting systems on their own (3D configurator). After the user provides all the necessary information, the 3D configurator will generate a product design. The user can send a request for quotation regarding the implementation of the created product design.
The legal basis for the processing of your personal data is Article 6(1)(a) of the GDPR (i.e. „the data subject has given consent to the processing of his or her personal data for one or more specific purposes”).
MARKETING
After obtaining separate consent, we may process your personal data also for marketing purposes, including inviting you to take advantage of organized promotions by e-mail or telephone and send you other commercial, advertising or marketing information, as well as to invite you to express your opinion about our store in online opinion websites.
The legal basis for processing your personal data for these purposes is Article 6(1)(a) of the GDPR. (i.e. „the data subject has given consent to the processing of his or her personal data for one or more specific purposes”). You can withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal) by selecting the appropriate checkbox.
In some cases, the legal basis for the processing of your personal data for direct marketing purposes may be the legitimate interest of the Controller (Article 6(1)(f) of the GDPR – i.e. „processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party” and Recital 47 of the GDPR – „The processing of personal data for direct marketing purposes may be regarded as carried out for a legitimate interest”). Pursuant to Recital 47 of the GDPR, such a legitimate interest may exist in cases where there is a significant and appropriate type of relationship between the data subject and the data controller - for example, where the data subject is a customer of the controller. Remember that you always have the right to object at any time and free of charge to this processing, primary or further - including profiling, as long as it is related to direct marketing. Once you object to the processing of your personal data for direct marketing purposes – the data controller may no longer process your data for such purposes.
Masz też prawo w dowolnym momencie i bezpłatnie wycofać udzieloną zgodę na otrzymywanie informacji handlowych. Wycofanie zgody nie wpływa na zgodność z prawem działań, których dokonano na podstawie zgody przed jej wycofaniem.
PURSUING OF CLAIMS
The content of correspondence with you and information related to the performance of the contract may be archived. You have the right to request the history of the correspondence you have with us and the history of purchases (if it has been archived), as well as request its removal, unless its archiving is justified due to our overriding interests or required by law.
The legal basis for the processing of your personal data by us after the end of contact with us or the performance of the contract between us is our legitimate interest. We may therefore process your personal data for the purpose of establishing, investigating and defending against claims under Article 6(1)(f) of the GDPR (i.e. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party”). This legitimate interest is to provide ourselves with the opportunity to prove, in the event of a dispute with you, the content of the contract that connects us and that we have performed it properly.
COOKIES
Like almost all websites, we use cookies. Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by our data communications system.
Cookies allow us to:
1) ensure the proper functioning of the website,
2) improve the speed and security of using the website,
3) use analytical tools
4) use marketing tools, including those that involve profiling within the meaning of the GDPR.
We use cookies based on your consent, except when cookies are necessary for the proper provision of electronic services to you.
In the situation specified in points. 1, 2 and 3 we process the information contained in the cookies on the basis of Article 6 (1) (f) of the GDPR (i.e. „processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party”). This legitimate interest is to ensure the proper functioning of the website, as well as monitoring and analysis of traffic and keeping statistics of visits to the website.
In the situation specified in point 4 (i.e. in the case of processing your personal data for marketing purposes, for advertising, market research and your behaviour and preferences, with the purpose of the results of these research for the purpose of improving the quality of our services), we process the information contained in cookies. based on Article 6(1)(a) of the GDPR (i.e. „the data subject has given consent to the processing of his or her personal data for one or more specific purposes”).
During your first visit to the website, information regarding the use of cookies is displayed. Accepting or closing this information means that you consent to the use of cookies in accordance with the provisions of this privacy policy for all the purposes described above. You can always withdraw your consent (without affecting the legality of processing before withdrawing your consent) by deleting cookies and changing cookie settings in your browser. Remember, however, that disabling cookies may cause difficulties in using our website, as well as from many other websites that use cookies.
Own cookies
Cookies can be divided into own and third-party cookies. As for our own cookies, we use them to improve the operation of the website.
Third party cookies
Our website, like most modern websites, uses functions provided by third parties, which involves the use of cookies from third parties. Such cookies are used on our website as described below.
Analysis and statistics
We use cookies to track website statistics, such as the number of visitors, the type of operating system and web browser used to browse the website, time spent on the website, subpages visited, etc.
We use in this area, among others with the following tools:
- Google Analytics
The information collected by this tool is anonymous and does not allow your identification (online identifiers, including cookie identifiers, internet protocol addresses and device identifiers, user identifiers). For this purpose, cookies from Google LLC based in the U.S. are used for the Google Analytics service. The use of Google Analytics services involves the implementation of the tracking code provided by Google in the code of our website (the so-called tracking code). This code is based on cookies but may also use other tracking technologies. The Google Analytics service has been certified by the independent security standard ISO 27001 (which certifies that the systems supporting Google Analytics meet the relevant requirements). Detailed information about Google Analytics can be found at: https://marketingplatform.google.com/about/analytics/
You can prevent the processing of your personal data by Google Analytics by installing a browser add-on that blocks this tool. You can download it from here: https://tools.google.com/dlpage/gaoptout
Marketing
We use, among others the following marketing tools:
• we have implemented the so-called Facebook Pixel that remembers your visit. Cookies from Meta Platforms, Inc. and Meta Platforms Ireland Ltd. are used for this purpose. This may result in showing you our advertisements on Facebook. For information on the purpose and scope of personal data collection, their further processing and use by Meta Platforms, as well as your rights and the possibility of changing the appropriate settings for the protection of privacy, see this privacy policy: https://www.facebook.com/privacy/explanation.
If you do not want Facebook to collect data about you through our website, you should log out of Facebook before visiting our website.
• We have also implemented the Google Ads tool in the code of our website to target advertisements to you when you browse the Internet for some time after visiting our website. For information on how Google processes data obtained through Google Ads, see the information available here: https://policies.google.com/.
You can prevent the use of advertising cookies by Google by visiting a special page with Google ad settings, available at this link: https://adssettings.google.com/anonymous?hl=pl&sig=ACi0TCjysCz_2c55-8aTgrGOfFb9p5z7cWGbBgTjMaiQzFAFgyWRfmgc8jnOUTVOmFbxEcXGw6V1VnUXJWrhBZzHzvk7ACCIvEp92RNqXJCqGHtJ2F6iAXM.
• our website also includes links to external social networking sites, thanks to which you can quickly find our pages on these sites. This applies to the following pages:
Facebook: https://www.facebook.com/ledlabs/
LinkedIn: https://www.linkedin.com/feed/?trk=seo-authwall-base_google-one-tap-submit
Instagram: https://www.instagram.com/pracawledlabs/
YouTube: https://www.youtube.com/lumineslighting
These are the so-called social plug-ins that are activated only after you click them, when your browser connects to a given website. Then, information, including your personal data, is also transferred to this portal. If, by clicking on the plug-in, you are simultaneously logged in to a given portal, information about visiting our website may be transmitted through the account on this website and this fact may be saved in your account on a given social network.
By displaying a page containing such a plug-in, your browser will establish a direct connection with the servers of social network administrators (service providers). The content of the plugin is transferred by the given service provider directly to your browser and integrated with the website. Thanks to this integration, service providers receive information that your browser has displayed our website, even if you do not have a profile with a given service provider or are not logged in at the moment. Such information (along with your IP address) is sent by your browser directly to the server of a given service provider and stored there (some servers may be located in the U.S.). If you have logged in to one of the social networking sites, this service provider will be able to directly assign a visit to our website to your profile on a given social networking site.
For information on the purpose and scope of personal data collection, their further processing and use by Facebook, LinkedIn, YouTube and Instagram, as well as your rights and the possibility of changing the appropriate settings for the protection of privacy, please refer to the relevant privacy policy:
Facebook: https://www.facebook.com/privacy/explanation
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Instagram: https://help.instagram.com/519522125107875/?maybe_redirect_pol=0
YouTube: https://policies.google.com/privacy and https://www.youtube.com/about/policies/#community-guidelines
If you do not want social networks to collect data about you via our website, you should log out of Facebook, LinkedIn, YouTube or Instagram, before visiting our website. You can also completely prevent loading of plugins on the website by using appropriate extensions for your browser.
You can also use tools that allow for collective management of cookie settings and browser plug-ins that allow you to control cookies. Internet browsers also offer the possibility of using the so-called "Incognito mode", which allows you to visit websites without saving information about the visited sites and downloaded files in the browser history. Cookies created in the incognito mode are generally deleted when all windows of this mode are closed.
Please note that disabling cookies may cause difficulties in using our website, as well as many other websites that use cookies.
3. What personal data we process
We can process the following categories of personal data:
1) data of our online store customers who are consumers:
• first name and last name,
• phone number,
• e-mail address,
• residential address,
• address to which the products are to be shipped,
• data necessary to issue an appropriate accounting document,
• data related to payments for products ordered by customers,
• purchase history,
• data contained in the customer account (in the case of registered users),
• data related to the submission and consideration of customer complaints,
• data related to the exercise of customer rights arising from the provisions on consumer rights,
• data related to the exercise of warranty or guarantee rights by customers.
2) data of customers of our online store who are entrepreneurs:
• first name and last name,
• company name,
• VAT number,
• tax identification number,
• phone number,
• e-mail address,
• business address,
• address to which the products are to be shipped,
• in the case of issuing a bill or VAT invoice - data necessary for their issuance,
• data related to payments for products ordered by customers,
• purchase history,
• data contained in the customer account (in the case of registered users),
• data related to the submission and consideration of customer complaints,
• data related to the exercise of warranty or guarantee rights by customers.
3) personal data of recipients of products purchased in the online store:
• first name and last name,
• delivery address
• e-mail address,
• phone number.
4) personal data of newsletter subscribers:
• e-mail address,
• information about how the subscriber responded to the newsletter sent (including whether and when the newsletter email was read).
5) user data related to the use of the 3D configurator and sending a request for quotation regarding designed products:
• information about designed products,
• e-mail address,
• name and surname or company name,
• tax identification number,
• phone number,
• e-mail address,
• residential or business address or delivery address,
• other data included in the message attached to the offer.
6) personal data of people contacting us:
• first name and last name,
• e-mail address,
• phone number,
• other personal data that may be provided during a telephone conversation or contained by the sender in the body of the message or in the documents attached to it.
7) personal data of website users using the tawk.to tool:
• username,
• e-mail address,
• other data contained by the user in the content of the messages exchanged.
8) personal data of all website users:
• device IP address,
• server date and time,
• location of the end device from which the user connects to the website,
• technical parameters of the device and software used by the user,
• data on the content viewed on the website (how to navigate between subpages of the online store),
• data about the source from which the user came to the website,
• geographic location (country),
• preferred language (device interface language),
• mouse actions (movements, locations, clicks) and button clicks,
• referrer URL and its domain,
• device screen resolution,
• online identifiers, including cookie IDs, internet protocol addresses, and device identifiers.
4. To whom we disclose your personal data
As part of our business, we use the support of specialized external entities that may or must have access to some of your data, including:
• carriers / forwarders / couriers - in the case of a customer who uses the method of product delivery by post or courier in the online store, the Controller provides the customer's collected personal data to the selected carrier, forwarder or intermediary performing the shipment at the request of the Controller to the extent necessary to deliver the product to the customer or to verify the complaint submitted by the customer (e.g. if the claim is related to the delivery of the product),
• manufacturers of products purchased by customers, where the product is delivered directly from the manufacturer's warehouse to the place of delivery indicated by the customer - the Controller provides the customer's data necessary for delivery,
• entities handling electronic payments or by payment card - if the online store offers the possibility of making payments by electronic payments or by payment card - the Controller provides the customer's collected personal data to the selected entity servicing the above payments in the online store at the request of the Controller to the extent necessary to handle payments made by a customer,
• service providers supplying the Controller with technical, IT and organizational solutions, enabling the Controller to run a business, including an online store and services provided through it (in particular computer software providers for running an online store, e-mail and hosting providers and company management software providers and providing technical assistance to the Controller) - the Controller provides the collected personal data of the customer to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a specific purpose of personal data processing in accordance with this privacy policy,
• providers of accounting, legal and advisory services (in particular accounting offices, law firms or debt collection companies) - the Controller provides the collected personal data of the customer to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a specific purpose of data processing in accordance with this policy privacy,
• services providing repair services for products offered by the Controller - the Controller may provide personal data to the repair service in the event of a customer reporting defects or faults in the purchased product, in order to consider the reported complaint or its implementation.
In the relevant agreements with these entities, we have guaranteed that your data entrusted to them is to be protected in accordance with the GDPR.
Personal data of users of our online store are processed in the IT system, which is partly in the so-called public cloud computing provided by third parties (responsible for hosting the online store). We use the services of OVH spółka z ograniczoną odpowiedzialnością based in Wrocław (Poland) - in order to store data on the servers of this entity. Our website is hosted on these servers, so everything you enter in our forms must appear there. The connections we use to connect to the server are encrypted. According to this provider, OVH's data centres are located in the European Union (the Controller chose servers located in France), and the technical support teams are located in the European Union and Canada, which has also been recognized by the European Union as meeting the requirements of an adequate level of personal data protection. OVH reserves the right to transfer the provision of technical support services involving remote access to customer data to other OVH units located in countries with a data protection level deemed sufficient by the European Commission. You can find information on OVH's personal data protection measures at: https://www.ovhcloud.com/pl/terms-and-conditions/privacy-policy/ or https://www.ovhcloud.com/pl/personal-data-protection/security/
We provide the data of people subscribed to our mailing lists with FreshMail spółka z ograniczoną odpowiedzialnością based in Krakow (Poland). You can read the privacy policy of this entity by going to the website: https://freshmail.com/privacy-policy-2/
To the extent required, we may also disclose the personal data of customers of the online store to government authorities authorized by law (such as tax authorities).
Some of the operations described above involve sending your personal data to the so-called third countries (outside the European Economic Area) where the GDPR does not apply. However, it is always based on the legal instruments provided for in the GDPR, guaranteeing adequate protection of your rights and freedoms.
Tools provided by Google
Anonymous data of website users (in relation to Google Analytics and Google Ads services) contained in cookies are disclosed to Google LLC and Google Ireland Limited providing us with Google Analytics and Google Ads services on the terms set out in:
here: https://privacy.google.com/businesses/processorterms/
and here: https://privacy.google.com/businesses/controllerterms/
These companies' servers are located in different parts of the world, which means that this data may be transferred outside the European Economic Area.
You can check the location of Google LLC servers here:
https://www.google.com/about/datacenters/inside/locations/?hl=pl.
If you are interested in details related to Google's use of data from websites and applications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites
Tools provided by Facebook
Personal data of website users contained in cookies are disclosed to Meta Platforms, Inc. or Meta Platforms Ireland Limited (formerly Facebook Ireland Limited) providing us with the Facebook Pixel service and the Facebook plug-in and other Facebook companies on the terms set out in the relevant data processing regulations available here: https://www.facebook.com/legal/terms/dataprocessing
and here: https://www.facebook.com/about/privacy.
These companies' servers are located in different parts of the world, which means that this data may be transferred outside the European Economic Area. However, it always takes place on the basis of legal instruments provided for in the GDPR, guaranteeing adequate protection of your rights and freedoms, as specified in the above-mentioned the relevant data processing regulations. You can manage privacy settings on Facebook via the website: https://www.facebook.com/ads/settings
The information collected as part of Facebook's Pixel is anonymous, i.e. it does not allow us to identify you. Depending on your activity on our websites, you may reach a specific group of recipients, but we do not identify individuals belonging to these groups in any way.
However, we would like to inform you that Facebook may combine the collected information with other information collected about you as part of your use of Facebook and use it for its own purposes, including marketing. For more information, see Facebook's privacy policy: https://www.facebook.com/privacy/explanation.
The personal data of website users contained in cookies are also disclosed to LinkedIn Ireland Unlimited Company and LinkedIn Corporation, which provides us with the LinkedIn social plug-in, and their partners under the terms of the privacy policy available here: https://www.linkedin.com/legal/privacy-policy. These companies' servers are located in different parts of the world, which means that this data may be transferred outside the European Economic Area. However, it always takes place on the basis of legal instruments provided for in the GDPR, guaranteeing adequate protection of your rights and freedoms, as specified in the above-mentioned privacy policy. More information on the transfer of data from the European Union, the European Economic Area and Switzerland by LinkedIn can be found here: https://www.linkedin.com/help/linkedin/answer/62533?trk=microsites-frontend_legal_privacy-policy&lang=pl
tawk.to
As part of the website, we also use the tawk.to tool provided by tawk.to Inc. based in the U.S. You can read more about the provider of this tool and the principles of personal data protection applied at: https://www.tawk.to/data-protection/ and https://www.tawk.to/privacy-policy/
Transfer of personal data to third countries
In the case of the transfer of personal data to a third country within the meaning of the GDPR, when the European Commission has not issued a decision on the adequate protection of personal data for those countries (in accordance with Article 45 of the GDPR), we take appropriate measures to ensure an adequate level of data protection in the event of transfer. These include the European Union's standard contractual clauses or binding internal data protection regulations. In cases where this is not possible, we base the transfer of data on the exceptions described in Article 49 of the GDPR, in particular express consent or the necessity of the data transfer to fulfil the terms of the contract or to perform pre-contractual activities. The legal basis for data transfers to third countries is therefore, unless otherwise stated, the consent referred to in Article 6(1)(a) of the GDPR in conjunction with Article 49(1)(a) of the GDPR. At the same time, we would like to inform you that in the case of sending data to a third country for which there is no decision on adequate protection of personal data or adequate guarantees, there is a possibility and risk that authorities in the third country in question (for example, intelligence services) will gain access to the transferred data for the purpose of collection and analysis, and that the possibility of enforcing the rights of data subjects cannot be guaranteed.
5. How long we will process your personal data
When you conclude a contract with us (by purchasing products in our online store), we will process your personal data for the duration of this contract and after its termination for the period required by relevant tax regulations or for the period of limitation of claims related to the contract (depending on which of these periods is longer).
If we cooperate with you on an ongoing basis (e.g. by maintaining an account for you in an online store) then, of course, we will process some of your data necessary for this purpose for the entire period of cooperation.
Also, if you are entitled to any after-sales rights under the law or the contract, we will need to process your personal data for the entire period of their duration in order to be able to assist you in this regard if necessary.
In the event that you file a complaint, your personal data is stored for the period necessary to process the complaint, but no longer than the period of the statute of limitations for claims arising from the complaint or the period of the final resolution of a dispute regarding claims arising from the complaint.
Personal data provided to us through the means of communication of your choice will be kept for no longer than is necessary to respond to you, after which time it may be kept for claims for the period of their statute of limitations specified by the relevant regulations.
Processing of personal data of newsletter subscribers lasts until the recipient withdraws consent to subscribe by unsubscribing. Processing of your other personal data based on consent, as a legal premise, continues until you withdraw your consent.
The processing of your personal data contained in cookies may depend on the type of cookie in question, but usually lasts until you disable the use of cookies. You can do this by deleting cookies or by changing the cookie settings in your browser.
The processing of your other data based on consent, as a legal premise, continues until you withdraw your consent.
6. How we enable you to exercise your rights
We make every effort to ensure that you are satisfied with the cooperation with us. Remember, however, that you have many rights that will allow you to influence the way we process your personal data, and in some cases cause the cessation of such processing. These rights are:
• the right of access by the data subject (regulated in Article 15 of the GDPR)
Article 15
Right of access by the data subject
1. The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f) the right to lodge a complaint with a supervisory authority;
g) where the personal data are not collected from the data subject, any available information as to their source
h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
2. Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 relating to the transfer.
3. The controller shall provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form.
4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
• right to rectification of your data (regulated in Article 16 of the GDPR)
Article 16
Right to rectification
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
• right to erase your data (regulated in Article 17 of the GDPR)
Article 17
Right to erasure (‘right to be forgotten’)
1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing;
c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2);
d) the personal data have been unlawfully processed;
e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).
2. Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary:
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3);
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
e) for the establishment, exercise or defence of legal claims.
• right to restrict of processing of your data (regulated in Article 18 of the GDPR)
Article 18
Right to restriction of processing
1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:
a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
d) the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.
2. Where processing has been restricted under paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
3. A data subject who has obtained restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction of processing is lifted.
• right to object to the processing of your data (regulated in Article 21 of the GDPR)
Article 21
Right to object
1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
4. At the latest at the time of the first communication with the data subject, the right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information.
5. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to object to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
• right to data portability of your data (regulated in Article 20 of the GDPR)
Article 20
Right to data portability
1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
a) the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and
b) the processing is carried out by automated means.
2. In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
To exercise any of the rights described above, please contact us by e-mail at the address on which we contacted you, or at the following address: info@led-labs.pl.
7. Complaint to the supervisory authority
Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you believe that the processing of your personal data violates the provisions of the GDPR.
In Poland, the supervisory body is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych). Detailed information can be obtained on the website of the Personal Data Protection Office at: https://uodo.gov.pl/
If you want to contact another supervisory authority responsible for the protection of personal data, visit the website of the European Data Protection Board: https://edpb.europa.eu/about-edpb/about-edpb/members_en
8. Is the provision of personal data necessary to enter into a contract with us
We collect your personal data primarily to the extent necessary to conclude and perform a contract for the sale of products available in our online store. Part of the data is also necessary for us to fulfil our obligations under the law (tax regulations, accounting regulations, after-sales obligations, consumer regulations). In this case, failure to provide personal data by you will unfortunately prevent the conclusion and execution of the contract.
Providing your selected personal data when contacting us, through your chosen communication channel, is completely voluntary, but may be necessary to respond to your inquiry. Likewise, your provision of personal data to subscribe to our newsletter is completely voluntary, but necessary if you wish to receive regular information about our activities and online store in electronic form.
You also do not have to provide us with information contained in cookies. You can prevent this by deleting cookies and changing cookie settings in your browser. You can also use browser plugins that allow you to control cookies. Remember, however, that changing cookie settings in such a way that the possibility of using the information contained therein will be blocked may cause difficulties in using the website.
9. How do we obtain your personal data
We obtain personal data of customers of our online store,those who contact us (e.g., using the contact form, the tawk.to tool, or other contact information indicated on the site) and those who use the 3D configurator - we obtain only to them.
We obtain personal data of recipients of products purchased from our online store only from customers of the online store who have designated certain persons as recipients of purchased products.
We obtain operational data and data related to the use of cookies automatically (usually, however, they are not personal data as defined in the GDPR).
10. Automated processing and profiling
Operational data and data related to the use of cookies are processed automatically.
Data processed for advertising and marketing purposes, through dedicated tools for this purpose, may be subject to profiling as defined by the GDPR. In this case, profiling may be aimed at matching sales offers to the user's preferences (based on, among other things, previous purchases or previously viewed offers).
Other data of website users, including data of those who contact us, are not processed by automated means or subjected to profiling.